Privacy & Data Handling
ScribeShield AI is a writing tool. Text you submit is processed for one request and discarded. We make no regulatory or certification claims — this page simply describes what the software does.
No text retention
Neither the document you submit nor the rewritten output is written to any database table, log line or cache. Our metadata tables can only hold timestamps, detected document type, word counts and status.
Identifier placeholders
Direct identifiers such as patient names, record numbers, contact details and exact dates of birth are replaced with neutral placeholders in the output. Always review the result before it re-enters a chart.
Account isolation
Each account can read and modify only its own practice profile and its own usage metadata, enforced at the database level.
Your responsibilities
You decide what text to paste. If your organisation's policies restrict sending patient information to third-party software, follow those policies and de-identify before submitting.